Return and Refund Policy:
At Metopolic, we ensure the highest quality for our products. Please review our updated policy below:
No Returns Policy
We do not accept product returns under any circumstances.
Refund Eligibility
Refunds will be offered only if there is a valid reason, such as:
- The product is damaged or leaked upon delivery.
- Photo proof of the issue is provided.
Refund Process
- Contact us within 48 hours of receiving the product.
- Share the required photo proof along with your order details.
- Once verified, the refund will be processed to your original payment method within 5–7 business days.
Important Notes
- Refund requests without valid proof will not be entertained.
- Refunds are not applicable for reasons other than valid damages or leaks.
For further assistance, reach out to our support team at support@metopolic.com.
Thank you for trusting Metopolic! 💚